{"id":4902,"date":"2026-02-02T10:47:40","date_gmt":"2026-02-02T10:47:40","guid":{"rendered":"https:\/\/inovacaopedagogica.iseclisboa.pt\/?page_id=4902"},"modified":"2026-02-04T11:42:13","modified_gmt":"2026-02-04T11:42:13","slug":"inteligencia-artificial-no-atendimento-ao-publico-chatbots","status":"publish","type":"page","link":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/inteligencia-artificial-no-atendimento-ao-publico-chatbots\/","title":{"rendered":"Intelig\u00eancia Artificial no Atendimento ao P\u00fablico: Chatbots"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4902\" class=\"elementor elementor-4902\">\n\t\t\t\t<div class=\"elementor-element elementor-element-562eb9d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"562eb9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f865663 elementor-widget elementor-widget-heading\" data-id=\"f865663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intelig\u00eancia Artificial no Atendimento <br>ao P\u00fablico: Chatbots<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56fe39b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"56fe39b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e237442 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no elementor-invisible e-con e-child\" data-id=\"e237442\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4fae8e elementor-widget elementor-widget-image\" data-id=\"c4fae8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2002\" height=\"1634\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2.png\" class=\"attachment-full size-full wp-image-4904\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2.png 2002w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2-300x245.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2-1024x836.png 1024w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2-768x627.png 768w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2026\/02\/chatbot_2-1536x1254.png 1536w\" sizes=\"(max-width: 2002px) 100vw, 2002px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc60edd e-flex e-con-boxed wpr-particle-no wpr-sticky-section-no elementor-invisible e-con e-child\" data-id=\"cc60edd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-800fdbd wpr-dual-heading-icon-top elementor-widget elementor-widget-wpr-dual-color-heading\" data-id=\"800fdbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-dual-color-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpr-dual-heading-wrap\">\n\t\t\t\t<div class=\"wpr-dual-title-wrap\">\n\t\t\t\t\t<h2 class=\"wpr-dual-title\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"first\">Intelig\u00eancia Artificial no Atendimento ao P\u00fablico<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"second\">Chatbots<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9955877 elementor-widget elementor-widget-text-editor\" data-id=\"9955877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Este curso aborda a transforma\u00e7\u00e3o digital no atendimento ao p\u00fablico, com foco espec\u00edfico na aplica\u00e7\u00e3o de Chatbots e Assistentes Virtuais em institui\u00e7\u00f5es de ensino. O programa explora como a Intelig\u00eancia Artificial Conversacional pode otimizar a comunica\u00e7\u00e3o com alunos e docentes, garantindo efici\u00eancia operacional e disponibilidade 24\/7, sem descurar a import\u00e2ncia da supervis\u00e3o humana. O curso baseia-se num manual t\u00e9cnico e numa apresenta\u00e7\u00e3o estrat\u00e9gica que detalham desde o funcionamento tecnol\u00f3gico (PLN e Machine Learning) at\u00e9 casos pr\u00e1ticos de sucesso em universidades.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c79250 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8c79250\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe895e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1fe895e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/regime.png\" class=\"attachment-full size-full wp-image-3313\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/regime.png 500w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/regime-300x300.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/regime-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">in\u00edcio<\/h3><p class=\"elementor-image-box-description\">9 fevereiro 2026<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec0a95 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"3ec0a95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1042\" height=\"1042\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01.png\" class=\"attachment-full size-full wp-image-3324\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01.png 1042w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01-300x300.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01-1024x1024.png 1024w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01-150x150.png 150w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/e-learning-01-01-768x768.png 768w\" sizes=\"(max-width: 1042px) 100vw, 1042px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Regime<\/h3><p class=\"elementor-image-box-description\">100% ass\u00edncrono<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73ca1cc elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"73ca1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/duracao.png\" class=\"attachment-full size-full wp-image-3315\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/duracao.png 500w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/duracao-300x300.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/03\/duracao-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Dura\u00e7\u00e3o<\/h3><p class=\"elementor-image-box-description\">4 horas<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d45002 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"7d45002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"https:\/\/forms.gle\/y7CYwC6aSxp2D2oq8\" target=\"_blank\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Inscri\u00e7\u00e3o<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55f23cd90 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-sticky-section-no\" data-id=\"55f23cd90\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-233dfef4\" data-id=\"233dfef4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-068e4d1 e-n-tabs-tablet elementor-invisible elementor-widget elementor-widget-n-tabs\" data-id=\"068e4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"6874321\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-68743211\" data-tab-title-id=\"e-n-tab-title-68743211\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-68743211\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOBJETIVOS\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-68743212\" data-tab-title-id=\"e-n-tab-title-68743212\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-68743212\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCOMPET\u00caNCIAS A DESENVOLVER\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-68743213\" data-tab-title-id=\"e-n-tab-title-68743213\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-68743213\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCONTE\u00daDOS\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-68743214\" data-tab-title-id=\"e-n-tab-title-68743214\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-68743214\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMETODOLOGIA\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-68743215\" data-tab-title-id=\"e-n-tab-title-68743215\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-68743215\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAVALIA\u00c7\u00c3O\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-68743211\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-68743211\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-f93387d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"f93387d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-826b998 elementor-widget elementor-widget-heading\" data-id=\"826b998\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objetivos Espec\u00edficos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4dd422 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c4dd422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Distinguir os conceitos de Chatbot e Assistente Virtual, bem como as suas principais interfaces (texto e voz).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Compreender o funcionamento b\u00e1sico da IA conversacional, incluindo o Processamento de Linguagem Natural (PLN) e a identifica\u00e7\u00e3o de inten\u00e7\u00f5es.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Identificar os benef\u00edcios estrat\u00e9gicos da IA, tais como a disponibilidade 24\/7, a escalabilidade e a redu\u00e7\u00e3o de tarefas repetitivas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Reconhecer as limita\u00e7\u00f5es \u00e9ticas e t\u00e9cnicas, como a necessidade de atualiza\u00e7\u00e3o constante e o \"handover\" (transfer\u00eancia) para humanos em casos complexos.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Analisar casos de uso reais (ex: UNESC, Universidade de Cabo Verde e Alexa na CEU Cardenal Herrera) para extrair li\u00e7\u00f5es pr\u00e1ticas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Aplicar boas pr\u00e1ticas no planeamento de um chatbot, desde a defini\u00e7\u00e3o do escopo at\u00e9 \u00e0 cria\u00e7\u00e3o de uma equipa multidisciplinar.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-68743212\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-68743212\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-f32258e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"f32258e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4137a29 elementor-widget elementor-widget-heading\" data-id=\"4137a29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compet\u00eancias a Desenvolver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf7dea elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"edf7dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Literacia Digital em IA:<\/b> Compreens\u00e3o das tecnologias subjacentes aos assistentes virtuais.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Gest\u00e3o de Atendimento Automatizado:<\/b> Capacidade de identificar quais processos de atendimento podem ser automatizados eficazmente.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Planeamento Estrat\u00e9gico: <\/b>Habilidade para definir o escopo e a \"persona\" de um assistente virtual alinhado com a cultura da institui\u00e7\u00e3o.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Resolu\u00e7\u00e3o de Problemas H\u00edbrida: <\/b>Aptid\u00e3o para desenhar fluxos de trabalho que integrem a efici\u00eancia da IA com a empatia do atendimento humano.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-68743213\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-68743213\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-be694f2 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"be694f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44bf939 elementor-widget elementor-widget-heading\" data-id=\"44bf939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conte\u00fados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc7367 wpr-data-table-type-custom wpr-table-align-items-left elementor-widget elementor-widget-wpr-data-table\" data-id=\"7dc7367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\n\t\t<div class=\"wpr-table-container\">\n\t\t<div class=\"wpr-table-inner-container \" data-table-sorting=\"no\" data-custom-pagination=\"no\" data-row-pagination=\"\" data-entry-info=\"no\" data-rows-per-page=\"\">\n\n\t\t\n\t\t\t<table class=\"wpr-data-table\" id=\"wpr-data-table\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t<thead>\n\t\t\t\t\t<tr class=\"wpr-table-head-row wpr-table-row\">\n\t\t\t\t\t\n\t\t\t\t\t\t<th class=\"wpr-table-th elementor-repeater-item-61ee50c\" colspan=\"1\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">ATIVIDADES<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<th class=\"wpr-table-th elementor-repeater-item-b0f04b9\" colspan=\"1\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">T\u00d3PICOS PRINCIPAIS<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t<\/thead>\n\n\t\t\t\t<tbody>\n\t\t\t\t\t\t\t\t\t<tr class=\"wpr-table-body-row wpr-table-row elementor-repeater-item-d00aef0 wpr-odd\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-8254ab3 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<b>Apresenta\u00e7\u00e3o<\/b>\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-c981b73 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tLeitura do documento introdut\u00f3rio ao tema\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t<tr class=\"wpr-table-body-row wpr-table-row elementor-repeater-item-4a1fa99 wpr-even\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-ed585cd wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<b>V\u00eddeo: IA no Campus: O Seu Novo Assistente Universit\u00e1rio<\/b>\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-4adc599 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tVisualiza\u00e7\u00e3o do v\u00eddeo gerado com IA sobre o tema abordado\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t<tr class=\"wpr-table-body-row wpr-table-row elementor-repeater-item-817b74c wpr-odd\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-6cdfbd5 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<b>Manual de Forma\u00e7\u00e3o Profissional<\/b>\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-29ac001 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tLeitura do documento principal sobre o tema\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t<tr class=\"wpr-table-body-row wpr-table-row elementor-repeater-item-87dd2c3 wpr-even\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-a4e6c24 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<b>Documenta\u00e7\u00e3o<\/b>\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-5a005ef wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tConsulta dos documentos abordados no curso\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t<tr class=\"wpr-table-body-row wpr-table-row elementor-repeater-item-2ab12a8 wpr-odd\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-762bbe9 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<b>Quizz<\/b>\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"elementor-repeater-item-f1d9c55 wpr-table-td\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-td-content-wrapper \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-table-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tRealiza\u00e7\u00e3o de uma atividade Quizz sobre o tema abordado\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t\t<\/div>\n    \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-68743214\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-68743214\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-0d4e54e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0d4e54e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95616a1 elementor-widget elementor-widget-heading\" data-id=\"95616a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Metodologia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f638dab elementor-widget elementor-widget-text-editor\" data-id=\"f638dab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>Curso 100 % ass\u00edncrono,\u00a0segue uma abordagem de autoaprendizagem sequencial, combinando a s\u00edntese visual com o aprofundamento te\u00f3rico.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-68743215\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-68743215\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-cea9e5a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"cea9e5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36b4e1f elementor-widget elementor-widget-heading\" data-id=\"36b4e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avalia\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d069bb1 elementor-widget elementor-widget-text-editor\" data-id=\"d069bb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>A avalia\u00e7\u00e3o ser\u00e1 realizada atrav\u00e9s de um <strong>Quiz<\/strong> de Escolha M\u00faltipla (online), focado na verifica\u00e7\u00e3o da leitura dos materiais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d72ceba e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"d72ceba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df2f204 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-invisible elementor-widget elementor-widget-wpr-button\" data-id=\"df2f204\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/cursos-de-curta-duracao\/\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Voltar<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg class=\"e-font-icon-svg e-fas-angle-double-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M223.7 239l136-136c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9L319.9 256l96.4 96.4c9.4 9.4 9.4 24.6 0 33.9L393.7 409c-9.4 9.4-24.6 9.4-33.9 0l-136-136c-9.5-9.4-9.5-24.6-.1-34zm-192 34l136 136c9.4 9.4 24.6 9.4 33.9 0l22.6-22.6c9.4-9.4 9.4-24.6 0-33.9L127.9 256l96.4-96.4c9.4-9.4 9.4-24.6 0-33.9L201.7 103c-9.4-9.4-24.6-9.4-33.9 0l-136 136c-9.5 9.4-9.5 24.6-.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e1610d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2e1610d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e49ff2d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"e49ff2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6431c32 elementor-widget elementor-widget-text-editor\" data-id=\"6431c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>O projeto &#8220;INOVEDU Inova\u00e7\u00e3o Pedag\u00f3gica &#8211; Projeto HEAD&#8221;, responde \u00e0 submedida\u00a0&#8220;Inova\u00e7\u00e3o e Moderniza\u00e7\u00e3o Pedag\u00f3gica no Ensino Superior &#8211; Promo\u00e7\u00e3o Sucesso e Redu\u00e7\u00e3o de Abandono Escolar no Ensino Superior&#8221;, no \u00e2mbito do \u201cInvestimento RE-C06-i07 | Impulso Mais Digital 04\/PRR\/2023\u201d.\u00a0O projeto \u00e9 levado a cabo por um cons\u00f3rcio das seguintes seis institui\u00e7\u00f5es de ensino superior: Universidade Lus\u00f3fona (UL); ISEC Lisboa \u2013 Instituto Superior de Educa\u00e7\u00e3o e Ci\u00eancias; Instituto Polit\u00e9cnico da Lusofonia (IPLuso); ISLA Gaia \u2013 Instituto Polit\u00e9cnico de Gest\u00e3o e Tecnologia; ISMAT \u2013 Instituto Superior Manuel Teixeira Gomes; e\u00a0ISLA Santar\u00e9m \u2014 Instituto Polit\u00e9cnico.<\/div>\n<div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2760f elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"fc2760f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"89\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-1024x95.png\" class=\"attachment-large size-large wp-image-3828\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-1024x95.png 1024w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-300x28.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-768x71.png 768w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-1536x143.png 1536w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/04\/BARRA_LOGOS-INOVEDU-2048x190.png 2048w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-890a37a elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"890a37a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"240\" src=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-1024x256.png\" class=\"attachment-large size-large wp-image-4294\" alt=\"\" srcset=\"https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-1024x256.png 1024w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-300x75.png 300w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-768x192.png 768w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-1536x385.png 1536w, https:\/\/inovacaopedagogica.iseclisboa.pt\/wp-content\/uploads\/2025\/07\/barra_inovedu_site-2048x513.png 2048w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a9ca7 elementor-widget elementor-widget-text-editor\" data-id=\"a5a9ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><strong><a href=\"https:\/\/recuperarportugal.gov.pt\/\" target=\"_blank\" rel=\"alternate noopener\">recuperarportugal.gov.pt<\/a><\/strong><\/div>\n<div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Intelig\u00eancia Artificial no Atendimento ao P\u00fablico: Chatbots Intelig\u00eancia Artificial no Atendimento ao P\u00fablico Chatbots Este curso aborda a transforma\u00e7\u00e3o digital no atendimento ao p\u00fablico, com foco espec\u00edfico na aplica\u00e7\u00e3o de Chatbots e Assistentes Virtuais em institui\u00e7\u00f5es de ensino. O programa explora como a Intelig\u00eancia Artificial Conversacional pode otimizar a comunica\u00e7\u00e3o com alunos e docentes, garantindo efici\u00eancia operacional e disponibilidade 24\/7, sem descurar a import\u00e2ncia da supervis\u00e3o humana. O curso baseia-se num manual t\u00e9cnico e numa apresenta\u00e7\u00e3o estrat\u00e9gica que detalham desde o funcionamento tecnol\u00f3gico (PLN e Machine Learning) at\u00e9 casos pr\u00e1ticos de sucesso em universidades. in\u00edcio 9 fevereiro 2026 Regime 100% ass\u00edncrono Dura\u00e7\u00e3o 4 horas Inscri\u00e7\u00e3o OBJETIVOS COMPET\u00caNCIAS A DESENVOLVER CONTE\u00daDOS METODOLOGIA AVALIA\u00c7\u00c3O Objetivos Espec\u00edficos Distinguir os conceitos de Chatbot e Assistente Virtual, bem como as suas principais interfaces (texto e voz). Compreender o funcionamento b\u00e1sico da IA conversacional, incluindo o Processamento de Linguagem Natural (PLN) e a identifica\u00e7\u00e3o de inten\u00e7\u00f5es. Identificar os benef\u00edcios estrat\u00e9gicos da IA, tais como a disponibilidade 24\/7, a escalabilidade e a redu\u00e7\u00e3o de tarefas repetitivas. Reconhecer as limita\u00e7\u00f5es \u00e9ticas e t\u00e9cnicas, como a necessidade de atualiza\u00e7\u00e3o constante e o &#8220;handover&#8221; (transfer\u00eancia) para humanos em casos complexos. Analisar casos de uso reais (ex: UNESC, Universidade de Cabo Verde e Alexa na CEU Cardenal Herrera) para extrair li\u00e7\u00f5es pr\u00e1ticas. Aplicar boas pr\u00e1ticas no planeamento de um chatbot, desde a defini\u00e7\u00e3o do escopo at\u00e9 \u00e0 cria\u00e7\u00e3o de uma equipa multidisciplinar. Compet\u00eancias a Desenvolver Literacia Digital em IA: Compreens\u00e3o das tecnologias subjacentes aos assistentes virtuais. Gest\u00e3o de Atendimento Automatizado: Capacidade de identificar quais processos de atendimento podem ser automatizados eficazmente. Planeamento Estrat\u00e9gico: Habilidade para definir o escopo e a &#8220;persona&#8221; de um assistente virtual alinhado com a cultura da institui\u00e7\u00e3o. Resolu\u00e7\u00e3o de Problemas H\u00edbrida: Aptid\u00e3o para desenhar fluxos de trabalho que integrem a efici\u00eancia da IA com a empatia do atendimento humano. Conte\u00fados ATIVIDADES T\u00d3PICOS PRINCIPAIS Apresenta\u00e7\u00e3o Leitura do documento introdut\u00f3rio ao tema V\u00eddeo: IA no Campus: O Seu Novo Assistente Universit\u00e1rio Visualiza\u00e7\u00e3o do v\u00eddeo gerado com IA sobre o tema abordado Manual de Forma\u00e7\u00e3o Profissional Leitura do documento principal sobre o tema Documenta\u00e7\u00e3o Consulta dos documentos abordados no curso Quizz Realiza\u00e7\u00e3o de uma atividade Quizz sobre o tema abordado Metodologia Curso 100 % ass\u00edncrono,\u00a0segue uma abordagem de autoaprendizagem sequencial, combinando a s\u00edntese visual com o aprofundamento te\u00f3rico. Avalia\u00e7\u00e3o A avalia\u00e7\u00e3o ser\u00e1 realizada atrav\u00e9s de um Quiz de Escolha M\u00faltipla (online), focado na verifica\u00e7\u00e3o da leitura dos materiais. Objetivos Espec\u00edficos Distinguir os conceitos de Chatbot e Assistente Virtual, bem como as suas principais interfaces (texto e voz). Compreender o funcionamento b\u00e1sico da IA conversacional, incluindo o Processamento de Linguagem Natural (PLN) e a identifica\u00e7\u00e3o de inten\u00e7\u00f5es. Identificar os benef\u00edcios estrat\u00e9gicos da IA, tais como a disponibilidade 24\/7, a escalabilidade e a redu\u00e7\u00e3o de tarefas repetitivas. Reconhecer as limita\u00e7\u00f5es \u00e9ticas e t\u00e9cnicas, como a necessidade de atualiza\u00e7\u00e3o constante e o &#8220;handover&#8221; (transfer\u00eancia) para humanos em casos complexos. Analisar casos de uso reais (ex: UNESC, Universidade de Cabo Verde e Alexa na CEU Cardenal Herrera) para extrair li\u00e7\u00f5es pr\u00e1ticas. Aplicar boas pr\u00e1ticas no planeamento de um chatbot, desde a defini\u00e7\u00e3o do escopo at\u00e9 \u00e0 cria\u00e7\u00e3o de uma equipa multidisciplinar. Compet\u00eancias a Desenvolver Literacia Digital em IA: Compreens\u00e3o das tecnologias subjacentes aos assistentes virtuais. Gest\u00e3o de Atendimento Automatizado: Capacidade de identificar quais processos de atendimento podem ser automatizados eficazmente. Planeamento Estrat\u00e9gico: Habilidade para definir o escopo e a &#8220;persona&#8221; de um assistente virtual alinhado com a cultura da institui\u00e7\u00e3o. Resolu\u00e7\u00e3o de Problemas H\u00edbrida: Aptid\u00e3o para desenhar fluxos de trabalho que integrem a efici\u00eancia da IA com a empatia do atendimento humano. Conte\u00fados ATIVIDADES T\u00d3PICOS PRINCIPAIS Apresenta\u00e7\u00e3o Leitura do documento introdut\u00f3rio ao tema V\u00eddeo: IA no Campus: O Seu Novo Assistente Universit\u00e1rio Visualiza\u00e7\u00e3o do v\u00eddeo gerado com IA sobre o tema abordado Manual de Forma\u00e7\u00e3o Profissional Leitura do documento principal sobre o tema Documenta\u00e7\u00e3o Consulta dos documentos abordados no curso Quizz Realiza\u00e7\u00e3o de uma atividade Quizz sobre o tema abordado Metodologia Curso 100 % ass\u00edncrono,\u00a0segue uma abordagem de autoaprendizagem sequencial, combinando a s\u00edntese visual com o aprofundamento te\u00f3rico. Avalia\u00e7\u00e3o A avalia\u00e7\u00e3o ser\u00e1 realizada atrav\u00e9s de um Quiz de Escolha M\u00faltipla (online), focado na verifica\u00e7\u00e3o da leitura dos materiais. Voltar O projeto &#8220;INOVEDU Inova\u00e7\u00e3o Pedag\u00f3gica &#8211; Projeto HEAD&#8221;, responde \u00e0 submedida\u00a0&#8220;Inova\u00e7\u00e3o e Moderniza\u00e7\u00e3o Pedag\u00f3gica no Ensino Superior &#8211; Promo\u00e7\u00e3o Sucesso e Redu\u00e7\u00e3o de Abandono Escolar no Ensino Superior&#8221;, no \u00e2mbito do \u201cInvestimento RE-C06-i07 | Impulso Mais Digital 04\/PRR\/2023\u201d.\u00a0O projeto \u00e9 levado a cabo por um cons\u00f3rcio das seguintes seis institui\u00e7\u00f5es de ensino superior: Universidade Lus\u00f3fona (UL); ISEC Lisboa \u2013 Instituto Superior de Educa\u00e7\u00e3o e Ci\u00eancias; Instituto Polit\u00e9cnico da Lusofonia (IPLuso); ISLA Gaia \u2013 Instituto Polit\u00e9cnico de Gest\u00e3o e Tecnologia; ISMAT \u2013 Instituto Superior Manuel Teixeira Gomes; e\u00a0ISLA Santar\u00e9m \u2014 Instituto Polit\u00e9cnico. \u00a0 recuperarportugal.gov.pt \u00a0<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-4902","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/pages\/4902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/comments?post=4902"}],"version-history":[{"count":9,"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/pages\/4902\/revisions"}],"predecessor-version":[{"id":5021,"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/pages\/4902\/revisions\/5021"}],"wp:attachment":[{"href":"https:\/\/inovacaopedagogica.iseclisboa.pt\/index.php\/wp-json\/wp\/v2\/media?parent=4902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}